Author Archives: Dominique Boucher

Session timeouts in NuGram Hosted Server

(This post has nothing to do with speech technologies or IVR applications. It’s merely a discussion on an implementation detail I described at the Erlang Montreal meetup and it’s rather technical.) In my previous post about my talk at the Erlang Montreal meetup, slide 15 briefly outlines how session timeouts are implemented in NuGram Hosted Server. […]

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Using NuBot with the Tropo Scripting API

Ever wondered how to instrument an existing application for use with the NuBot IVR Testing Platform? My colleague Pascal wrote a helper function in Groovy for easy instrumentation of applications built using the Tropo Scripting API. The trick is to define a closure encapsulating the playing of DTMF sequences (these sequences are required in order […]

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CouchDB for call analysis data – a case study

At Nu Echo, we’ve been developing and refining our own VoiceXML application framework for years now. As part of our nth rewrite (and I’ll talk more about that rewrite and why we did it in another post), we decided to experiment with CouchDB. (For those new to CouchDB, it’s a schema-less document-oriented database. A so-called NoSQL […]

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Loquendo and Nu Echo announce partnership to expand PS offering

Loquendo and Nu Echo are proud to announce today the launch of a new partnership to provide a complete offering for the North American market, from speech technologies to professional services. This new partnership enables the companies to offer North American customers speech application development, dialog design, porting and tuning services to complement Loquendo’s existing […]

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Testing dynamic grammars

In my post on NuGram and CouchDB, I neglected to mention how the dynamic grammar was authored and, most importantly, tested. Having a repeatable process for testing grammars is very important when developing a speech application, as most grammars change and get more complex over time. Of course, the grammar was authored with NuGram IDE. […]

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