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	<title>Nu Echo Blog</title>
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	<link>http://blog.nuecho.com</link>
	<description>Because performance matters.</description>
	<pubDate>Mon, 25 Jan 2010 16:27:25 +0000</pubDate>
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			<item>
		<title>Voice APIs: back to basics</title>
		<link>http://blog.nuecho.com/2010/01/25/voice-apis-back-to-basics/</link>
		<comments>http://blog.nuecho.com/2010/01/25/voice-apis-back-to-basics/#comments</comments>
		<pubDate>Mon, 25 Jan 2010 16:27:25 +0000</pubDate>
		<dc:creator>Dominique Boucher</dc:creator>
		
		<category><![CDATA[Speech Technologies]]></category>

		<category><![CDATA[communications applications]]></category>

		<category><![CDATA[voicexml]]></category>

		<category><![CDATA[web api]]></category>

		<guid isPermaLink="false">http://blog.nuecho.com/?p=976</guid>
		<description><![CDATA[We definitely live in interesting times. After years of pushing hard on VoiceXML (2.0 and 2.1), the industry comes up regularly with new approaches departing significantly from the newly proposed VoiceXML 3.0. And these approaches sometimes come from companies working hard on the VoiceXML standardization effort.
For instance, last week Voxeo announced a new interface to [...]]]></description>
		<wfw:commentRss>http://blog.nuecho.com/2010/01/25/voice-apis-back-to-basics/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Reducing false accepts with decoys</title>
		<link>http://blog.nuecho.com/2010/01/12/reducing-false-accepts-with-decoys/</link>
		<comments>http://blog.nuecho.com/2010/01/12/reducing-false-accepts-with-decoys/#comments</comments>
		<pubDate>Tue, 12 Jan 2010 13:57:42 +0000</pubDate>
		<dc:creator>Yves Normandin</dc:creator>
		
		<category><![CDATA[Speech Technologies]]></category>

		<category><![CDATA[tuning]]></category>

		<category><![CDATA[grammar coverage]]></category>

		<category><![CDATA[grammar problems]]></category>

		<category><![CDATA[grammars]]></category>

		<guid isPermaLink="false">http://blog.nuecho.com/?p=888</guid>
		<description><![CDATA[As discussed in a previous post, one of the unfortunate consequences of out-of-grammar utterances is that they can cause many false accepts that may seriously degrade application performance and user experience. In order to illustrate this, let&#8217;s use the simple example of a small menu where callers must choose among three options: &#8220;validate&#8221;, &#8220;repeat&#8221;, and [...]]]></description>
		<wfw:commentRss>http://blog.nuecho.com/2010/01/12/reducing-false-accepts-with-decoys/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Unit testing in the IVR world</title>
		<link>http://blog.nuecho.com/2010/01/05/unit-testing-in-the-ivr-world/</link>
		<comments>http://blog.nuecho.com/2010/01/05/unit-testing-in-the-ivr-world/#comments</comments>
		<pubDate>Tue, 05 Jan 2010 11:46:30 +0000</pubDate>
		<dc:creator>Dominique Boucher</dc:creator>
		
		<category><![CDATA[Speech Technologies]]></category>

		<category><![CDATA[apis]]></category>

		<category><![CDATA[dialog]]></category>

		<category><![CDATA[unit testing]]></category>

		<guid isPermaLink="false">http://blog.nuecho.com/?p=856</guid>
		<description><![CDATA[Last summer, for a demo I gave at SpeechTEK, I wrote a prototype dialog-based application framework in Erlang. The framework features a synchronous API to write dialog applications that could be accessed via instant messaging (using either IMified or XMPP) or the phone (through a VoiceXML gateway). What do I mean by synchronous API? Well, [...]]]></description>
		<wfw:commentRss>http://blog.nuecho.com/2010/01/05/unit-testing-in-the-ivr-world/feed/</wfw:commentRss>
		</item>
		<item>
		<title>The NuBot automated IVR testing platform now generally available</title>
		<link>http://blog.nuecho.com/2009/12/15/the-nubot-automated-ivr-testing-platform-now-generally-available/</link>
		<comments>http://blog.nuecho.com/2009/12/15/the-nubot-automated-ivr-testing-platform-now-generally-available/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 15:02:59 +0000</pubDate>
		<dc:creator>Dominique Boucher</dc:creator>
		
		<category><![CDATA[Nu Bot]]></category>

		<category><![CDATA[release]]></category>

		<guid isPermaLink="false">http://blog.nuecho.com/?p=845</guid>
		<description><![CDATA[Today, the Nu Echo team is proud to <a href="http://www.prweb.com/releases/2009/12/prweb3338124.htm">announce the general availability</a> of the <a href="http://www.nuecho.com/nubot">NuBot Platform</a> to the developer community [...]]]></description>
		<wfw:commentRss>http://blog.nuecho.com/2009/12/15/the-nubot-automated-ivr-testing-platform-now-generally-available/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Grammar problem #1 - repeated tokens</title>
		<link>http://blog.nuecho.com/2009/12/09/grammar-problem-1-repeated-tokens/</link>
		<comments>http://blog.nuecho.com/2009/12/09/grammar-problem-1-repeated-tokens/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 14:40:06 +0000</pubDate>
		<dc:creator>Dominique Boucher</dc:creator>
		
		<category><![CDATA[NuGram]]></category>

		<category><![CDATA[Speech Technologies]]></category>

		<category><![CDATA[grammar coverage]]></category>

		<category><![CDATA[grammar problems]]></category>

		<category><![CDATA[grammars]]></category>

		<category><![CDATA[sentence generation]]></category>

		<guid isPermaLink="false">http://blog.nuecho.com/?p=819</guid>
		<description><![CDATA[It is quite easy to write a speech recognition grammar. After all, it&#8217;s only a text file. And with the help of a good editor, we can expect the grammar to be free of syntax errors, i.e. to conform to the SRGS specification (ABNF or XML).
The real challenge is in making sure that the grammar [...]]]></description>
		<wfw:commentRss>http://blog.nuecho.com/2009/12/09/grammar-problem-1-repeated-tokens/feed/</wfw:commentRss>
		</item>
		<item>
		<title>The out-of-grammar challenge</title>
		<link>http://blog.nuecho.com/2009/12/02/the-out-of-grammar-challenge/</link>
		<comments>http://blog.nuecho.com/2009/12/02/the-out-of-grammar-challenge/#comments</comments>
		<pubDate>Wed, 02 Dec 2009 13:56:24 +0000</pubDate>
		<dc:creator>Yves Normandin</dc:creator>
		
		<category><![CDATA[Speech Technologies]]></category>

		<category><![CDATA[tuning]]></category>

		<category><![CDATA[voice applications]]></category>

		<guid isPermaLink="false">http://blog.nuecho.com/?p=744</guid>
		<description><![CDATA[The life of speech application developers would so be much simpler if callers were kind enough to only say things that are covered by the grammars. Unfortunately, because life was never meant to be simple, we will always have to deal with people that:

use all kinds of creative sentence constructions
stutter, correct themselves, or repeat portions [...]]]></description>
		<wfw:commentRss>http://blog.nuecho.com/2009/12/02/the-out-of-grammar-challenge/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Effective sentence generation</title>
		<link>http://blog.nuecho.com/2009/11/30/effective-sentence-generation/</link>
		<comments>http://blog.nuecho.com/2009/11/30/effective-sentence-generation/#comments</comments>
		<pubDate>Mon, 30 Nov 2009 17:53:23 +0000</pubDate>
		<dc:creator>Dominique Boucher</dc:creator>
		
		<category><![CDATA[NuGram]]></category>

		<category><![CDATA[Speech Technologies]]></category>

		<category><![CDATA[grammars]]></category>

		<category><![CDATA[sentence generation]]></category>

		<guid isPermaLink="false">http://blog.nuecho.com/?p=742</guid>
		<description><![CDATA[Following some interesting discussions on the Yahoo VUIDs group about sentence generation, I give some thoughts on this subject and present the tools available in NuGram Pro (video included). [...]]]></description>
		<wfw:commentRss>http://blog.nuecho.com/2009/11/30/effective-sentence-generation/feed/</wfw:commentRss>
		</item>
		<item>
		<title>You can only tune what you can measure</title>
		<link>http://blog.nuecho.com/2009/11/23/you-can-only-tune-what-you-can-measure/</link>
		<comments>http://blog.nuecho.com/2009/11/23/you-can-only-tune-what-you-can-measure/#comments</comments>
		<pubDate>Mon, 23 Nov 2009 17:44:50 +0000</pubDate>
		<dc:creator>Yves Normandin</dc:creator>
		
		<category><![CDATA[Speech Technologies]]></category>

		<category><![CDATA[tuning]]></category>

		<category><![CDATA[grammar coverage]]></category>

		<category><![CDATA[grammars]]></category>

		<category><![CDATA[voice applications]]></category>

		<guid isPermaLink="false">http://blog.nuecho.com/?p=695</guid>
		<description><![CDATA[This is the first in a series of posts I'll do on speech application tuning over the coming weeks. In order set the stage for most of what I'll talk about next, this first post discusses the topic of speech recognition metrics and explains why using the right metrics is so important. [...]]]></description>
		<wfw:commentRss>http://blog.nuecho.com/2009/11/23/you-can-only-tune-what-you-can-measure/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Learn grammar development from the grammar experts!</title>
		<link>http://blog.nuecho.com/2009/11/10/learn-grammar-development-from-the-grammar-experts/</link>
		<comments>http://blog.nuecho.com/2009/11/10/learn-grammar-development-from-the-grammar-experts/#comments</comments>
		<pubDate>Tue, 10 Nov 2009 14:39:34 +0000</pubDate>
		<dc:creator>Dominique Boucher</dc:creator>
		
		<category><![CDATA[NuGram]]></category>

		<category><![CDATA[Training]]></category>

		<category><![CDATA[grammars]]></category>

		<category><![CDATA[nugram]]></category>

		<guid isPermaLink="false">http://blog.nuecho.com/?p=687</guid>
		<description><![CDATA[In response to many requests from NuGram users, Nu Echo is pleased to announce that it's now offering a two-day, on-site grammar development course. [...]]]></description>
		<wfw:commentRss>http://blog.nuecho.com/2009/11/10/learn-grammar-development-from-the-grammar-experts/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Photos from the annual Nu Echo day</title>
		<link>http://blog.nuecho.com/2009/10/30/photos-from-the-annual-nu-echo-day/</link>
		<comments>http://blog.nuecho.com/2009/10/30/photos-from-the-annual-nu-echo-day/#comments</comments>
		<pubDate>Sat, 31 Oct 2009 03:09:22 +0000</pubDate>
		<dc:creator>Dominique Boucher</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<category><![CDATA[corporate day]]></category>

		<category><![CDATA[fun]]></category>

		<category><![CDATA[photos]]></category>

		<guid isPermaLink="false">http://blog.nuecho.com/?p=669</guid>
		<description><![CDATA[Nu Echo held its annual corporate day on October 23rd. See some photos of the event. [...]]]></description>
		<wfw:commentRss>http://blog.nuecho.com/2009/10/30/photos-from-the-annual-nu-echo-day/feed/</wfw:commentRss>
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